Privacy Policy for WorkPlus CRM
Effective Date: [15 April 2026]
1. Introduction
Welcome to WorkPlus CRM. We respect your privacy and are committed to protecting the personal data of our users and their customers. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application (the “App”).
2. Information We Collect
To provide our CRM services effectively, we may collect the following types of information:
User Account Information: When you sign in to the App, we collect your email address and authentication details (managed securely via Google Firebase).
Business & Customer Data: Data you enter into the App, including customer names, phone numbers, addresses, sales records, AMC details, and service schedules.
Device Information: Information such as device type, operating system, and crash reports to help us improve app performance.
3. How We Use the Information
The data collected is strictly used to provide the features of the App, which include:
Managing your daily sales, service tickets, and Annual Maintenance Contracts (AMCs).
Generating PDF invoices and bills.
Sending local push notifications and reminders for upcoming services and plan expirations.
Syncing your data securely across devices using cloud storage.
We do not sell, rent, or share your business data or your customers’ data with any third-party advertisers.
4. Permissions We Request
To function properly, the App may request the following device permissions:
Notifications: To send you timely reminders for upcoming AMCs, services, and plan expirations.
Camera/Storage (Photos): To allow you to upload your shop logo for PDF invoices or save generated invoices to your device.
5. Third-Party Services
The App uses third-party services that may collect information used to identify you. These services help us host the database and authenticate users securely:
Google Play Services
Firebase Authentication
Cloud Firestore (Database)
6. Data Security
We value your trust in providing us your Personal Information, thus we use commercially acceptable means of protecting it (such as Firebase’s secure cloud infrastructure). However, remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
7. Data Retention & Deletion
You have full control over your data. You can edit or delete customer records, sales, and service tickets directly within the App. If you wish to delete your entire account and all associated data from our servers, you can contact us at the email provided below.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.
9. Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:
Email: mahadevvikash014@gmail.com